FREQUENTLY ASKED QUESTIONS
More information on wholesale pricing as well as the minimum bulk order quantities and their price per unit, is available in our 2023 product catalogue
Local orders (Kenya) take about 2-3 days to be fulfilled, while international orders can take a bit longer depending on the country/location of delivery.
Upon ordering, we will get back to you within 24 hours to update you on the expected delivery date of your purchase.
Bulk orders may vary depending on the specifics of the order. Exact timing will be communicated as per the request.
Yes, we do offer specially branded journals for corporate gifts and institutions.
More information on these journals and their turnaround time is available in our 2022 product catalogue
The leather colour may however differ slightly because of the tanning process. Original leather, unlike its synthetic/plastic counterparts, may carry a few imperfections that give each book their unique character.
We have partnered with DHL to ensure that wherever you are around the world, your purchase can be fulfilled.
The shipping costs will be communicated upon confirmation of your order as we are working on integrating the delivery costs within the checkout section.
Upon payment, a receipt/proof of purchase, will be emailed to you right away and the process to begin fulfilling your order will begin.
We will reach out as soon as possible (within 24 hours) to update you on the progress and expected delivery date of your purchase.
We know the tight bond that forms between a user and the journal, especially since leather develops a unique patina over its period of use. For our standard journals, the paper and leather are bound during the stitching process.
We offer the option to restitch new pages within your old leather cover whenever your journal is full. Just give us a call and let us know how we can schedule the pick-up.
We are actively working on ensuring that all products listed in our shop are available for purchase to ensure that the fulfilment time is much faster.